*FREE SHIPPING ON ORDERS OVER $75
We offer FREE ground shipping within the 48 contiguous on orders between 0.75-9.99 lbs. However, a few of our vendors require that we charge shipping on their products so in some cases we charge the very minimum amount agreed upon with that vendor. We do charge shipping on orders over $100 going to Alaska, Hawaii and Puerto Rico depending on the products.
Most merchandise is shipped domestically via FedEx Ground, USPS or UPS Ground. Actual shipping time can take up to 7 business days. Oversized orders and orders to HI or AK may be charged additional shipping fees.
Items ordered will ship AS-READY and may not arrive together.
Shipping and handling charges are based on the particular products in your order. We calculate the cost on the basis of the product's weight, size, and shipping distance.
Unfortunately, we cannot ship to a P.O. Box, APO/FPO.
Special Handling Requirements
Any special surcharges for oversized and heavy items are shown on the items description page on our website. The amount of that charge is added into the price of the item. These items usually ship directly from the manufacturer and will arrive separately from the rest of your order.
Merchandise Availability & Backorders
When an item is added to your shopping cart and is unavailable it will be stated with *** on the description of that product. You can still buy the product and we will ship it to you as soon as it's available. We will notify you through email as soon as it becomes available.
By placing a backorder, you enable us to ship the item to you as soon as it is available.
Damaged Or Defective Merchandise
We take great pride in the quality of the merchandise we carry; therefore we take extreme care to pack shipments so they arrive safely and in excellent condition. In the rare instance that your merchandise arrives in a defective, damaged or incomplete condition, you must immediately notify our Customer Care department by email at email@example.com and we will arrange a return, replacement and/or a credit/refund.
Please note that notification must be made within 72 hours of receiving your items.